Privacy Policy

1. Information we collect

• Account & profile: your name, photo, phone number or email used to sign in, preferred languages and timezone; for teachers, your profile, qualifications and payout details.
• Identity verification (teachers): the ID documents and selfie you submit for vetting, stored privately and shared only with our review team.
• Bookings & payments:the sessions you book or teach, and payment records. Card and UPI details are handled by our payment partner, and we don't store them.
• Messages & content: in-app messages and any materials you share in a booking.
• Usage & device: basic analytics and error data to keep the product working and improve it.

2. How we use it

• to provide the service: accounts, search, bookings, payments and messaging;
• to verify teachers and keep the marketplace safe;
• to send you transactional emails and notifications about your bookings;
• to understand and improve how Haspeople is used; and
• to comply with legal obligations and resolve disputes.

3. Privacy between students and teachers

Students and teachers see only a limited profile of each other and never exchange direct contact details. Communication stays within Haspeople. See our Terms of Service for more.

4. Service providers we share data with

We don't sell your personal information. We share it only with the providers that help us run Haspeople, and only as needed:

• Firebase (Google): sign-in and authentication
• Razorpay: payment processing and payouts
• Cloudflare: hosting, content delivery and file storage
• Aiven: managed database hosting (in India)
• Render: application hosting
• Resend: transactional email delivery
• Google (Calendar / Meet): generating class video links
• PostHog: product analytics
• Sentry: error monitoring

5. Cookies & analytics

We use a small number of cookies and similar technologies to keep you signed in, remember preferences and measure usage. We use analytics to understand how features perform, not to sell your data.

6. Data retention

We keep your information for as long as your account is active and as needed to provide the service, then for any period required to meet legal, tax and dispute-resolution obligations. You can ask us to delete your account.

7. Children

Haspeople is intended for users aged 18 and over. Younger learners may use it only through a parent or guardian, who provides consent and manages the account on their behalf, in line with applicable law including India's data-protection rules.

8. Security

We use industry-standard measures to protect your data, including encrypted connections and access controls. No system is perfectly secure, but we work to keep your information safe and to respond quickly if something goes wrong.

9. Your rights

Subject to applicable law, you can access, correct or delete your personal information, and object to certain uses. To make a request, email info@haspeople.com.

10. International users

Haspeople is operated from India and our database is hosted in India. If you use Haspeople from elsewhere, your information may be processed in India and other countries where our providers operate.

11. Changes

We may update this policy as the product evolves. We'll revise the “last updated” date above and, for material changes, take reasonable steps to notify you.

12. Contact

Questions about your privacy? Email info@haspeople.com or use our contact page.